Terms of service


Last updated: May 23, 2026

Welcome to TheLabelRazi. These Terms & Conditions (“Terms”) govern your use of our website, products, and services available through TheLabelRazi Official Website.

By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website.

1. General Information

This website is operated by TheLabelRazi. Throughout the site, the terms “we”, “us”, and “our” refer to TheLabelRazi.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision
  • The information provided by you is accurate and complete
  • You will use the website only for lawful purposes

3. Products & Services

We offer women’s wear, kurtis, dresses, and customized stitching services through our website.

Product Availability

All products displayed on the website are subject to availability. We reserve the right to discontinue or modify products at any time without notice.

Product Descriptions

We strive to display product colors, designs, and details as accurately as possible. However:

  • Slight color variations may occur due to screen settings and photography lighting
  • Handcrafted or embroidered products may have slight irregularities, which are natural characteristics and not defects

4. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Change prices without prior notice
  • Correct pricing errors
  • Cancel orders placed with incorrect pricing

Payments on our website are processed securely through Razorpay and other approved payment methods.

We do not store your complete card or banking information.

5. Orders & Order Acceptance

After placing an order, you will receive an order confirmation email or message.

However, order confirmation does not guarantee acceptance of the order. We reserve the right to:

  • Cancel or refuse any order
  • Limit quantities purchased
  • Refuse orders suspected of fraud or unauthorized activity

If your order is cancelled after payment, the refund will be processed to the original payment method.

6. Custom Stitching & Measurements

We provide custom sizing and stitching services for selected products.

Customer Responsibilities

Customers must:

  • Share accurate measurements along with their Order ID through WhatsApp or support channels
  • Carefully verify all measurements before submission

TheLabelRazi is not responsible for fitting issues caused by incorrect measurements shared by customers.

Custom Orders

Customized or made-to-order products:

  • Cannot be cancelled once production has started
  • Are not eligible for return, refund, or exchange unless damaged or incorrect

7. Shipping & Delivery

We ship products using trusted courier partners including:

Estimated delivery timelines are provided for reference only and may vary due to external factors.

We are not responsible for:

  • Courier delays
  • Failed deliveries caused by incorrect address details
  • Delays caused by natural disasters, strikes, public holidays, or unforeseen circumstances

8. Returns, Refunds & Exchanges

Please review our Return & Refund Policy before placing an order.

Important Notes

  • Returns are accepted only for damaged, defective, or incorrect products
  • Requests must be raised within 48 hours of delivery
  • Unboxing videos may be required for verification
  • Customized products are non-returnable and non-refundable

9. Intellectual Property

All content on this website including:

  • Logos
  • Product images
  • Designs
  • Graphics
  • Text
  • Branding elements

are the property of TheLabelRazi and may not be copied, reproduced, distributed, or used without written permission.

10. Prohibited Activities

Users must not:

  • Use the website for unlawful activities
  • Attempt to gain unauthorized access to our systems
  • Copy or misuse website content
  • Upload harmful code or malware
  • Use false information or impersonate others

Violation of these Terms may result in termination of access to our website and services.

11. Limitation of Liability

To the maximum extent permitted by law, TheLabelRazi shall not be liable for:

  • Indirect or incidental damages
  • Delays in shipping or delivery
  • Losses caused by third-party services
  • Technical issues or website interruptions
  • Product misuse by customers

Our total liability shall not exceed the amount paid for the purchased product.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and use your information.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of those third parties.

14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts in India.

15. Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

TheLabelRazi
Website: TheLabelRazi Official Website
Email: thelabelrazi@gmail.com
WhatsApp Support: +91 8838737579

Thank you for shopping with TheLabelRazi ❤️