Privacy policy

Last updated: May 23, 2026

This privacy notice for TheLabelRazi (“we”, “us”, or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at TheLabelRazi Official Website, or any website of ours that links to this privacy notice
  • Purchase products from our online store
  • Contact us through WhatsApp, email, Instagram, or customer support
  • Engage with us in other related ways, including sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

If you still have any questions or concerns, please contact us at:
support@thelabelrazi.com

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice.

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with our website, the products you purchase, and the choices you make.

Do we process sensitive personal information?

We do not process sensitive personal information.

Do we receive any information from third parties?

We may receive limited information from third-party services such as payment gateways, analytics providers, Shopify integrations, and shipping partners.

How do we process your information?

We process your information to:

  • Provide and manage our Services
  • Process orders and payments
  • Deliver products
  • Provide customer support
  • Improve website experience
  • Prevent fraud and maintain security
  • Comply with legal obligations

In what situations do we share personal information?

We may share information with trusted third parties including:

  • Shopify
  • Razorpay
  • Shipping and courier partners
  • Analytics and marketing providers

How do we keep your information safe?

We implement technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

What are your rights?

Depending on your location, applicable laws may provide you rights regarding access, correction, deletion, or restriction of your personal information.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
  5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. HOW DO WE KEEP YOUR INFORMATION SAFE?
  7. WHAT ARE YOUR PRIVACY RIGHTS?
  8. CONTROLS FOR DO-NOT-TRACK FEATURES
  9. DO WE MAKE UPDATES TO THIS NOTICE?
  10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you:

  • Place an order
  • Register on our website
  • Contact customer support
  • Subscribe to newsletters or marketing updates
  • Request custom sizing or stitching services

Personal Information Provided by You

The personal information we may collect includes:

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Payment details
  • Contact preferences
  • Order details
  • WhatsApp communication details
  • Custom body measurements for stitched outfits

Sensitive Information

We do not intentionally collect or process sensitive personal information.

Payment Data

We use Razorpay as our payment gateway provider.

Payment information such as card numbers, UPI credentials, CVV numbers, and banking details are processed securely by Razorpay. We do not store complete payment information on our servers.

You may review Razorpay’s privacy policy here:
Razorpay Privacy Policy

Accuracy of Information

All information provided by you must be accurate, complete, and updated. You are responsible for notifying us of any changes to your personal information.

Information automatically collected

When you visit our website, certain information may automatically be collected.

This may include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Language preferences
  • Website usage behavior
  • Time spent on pages
  • Clickstream data
  • Location information based on IP address

This information helps us improve website functionality, customer experience, analytics, and security.

Cookies & Similar Technologies

Like many businesses, we collect information through cookies and similar technologies.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information for several business purposes, including:

  • To create and manage customer accounts
  • To process and fulfill orders
  • To arrange shipping and delivery
  • To process payments and refunds
  • To provide customer support
  • To manage exchanges and returns
  • To provide custom tailoring services
  • To improve website performance and shopping experience
  • To send order confirmations and updates
  • To send promotional emails or offers (only if subscribed)
  • To prevent fraud and unauthorized activities
  • To comply with legal obligations

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information with trusted third-party providers only when necessary.

These may include:

  • Shopify for website hosting and ecommerce functionality
  • Razorpay for secure payment processing
  • Shipping and courier partners for order delivery
  • Analytics providers for website performance tracking
  • Marketing and communication platforms

We do not sell or rent your personal information to third parties.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We may use cookies, pixels, and similar technologies to:

  • Maintain shopping cart functionality
  • Remember user preferences
  • Improve website performance
  • Analyze visitor behavior
  • Personalize user experience
  • Support advertising and remarketing campaigns

Most web browsers allow you to control cookies through browser settings.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Maintain transaction and accounting records
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When information is no longer required, we securely delete or anonymize it.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable technical and organizational security measures to protect your personal information.

However, despite our efforts, no online transmission or electronic storage system can be guaranteed to be fully secure. Users share information at their own risk.

7. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on applicable laws, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your data
  • Withdraw consent for marketing communications
  • Restrict certain data processing activities

To exercise your rights, you may contact us using the details below.

Marketing Opt-Out

You can unsubscribe from promotional communications at any time using the unsubscribe link in emails or by contacting us directly.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Some browsers include a “Do-Not-Track” (“DNT”) feature. Since there is currently no uniform standard for DNT signals, our website may not respond to these signals at this time.

9. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this privacy notice periodically to remain compliant with legal, operational, or business requirements.

Updated versions will be posted on this page with a revised “Last Updated” date.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions, concerns, or requests related to this Privacy Policy, you may contact us at:

TheLabelRazi
Website: TheLabelRazi Official Website
Email: thelabelrazi@gmail.com
WhatsApp Support: +91 8838737579
Location: India , Tamil Nadu

Thank you for shopping with TheLabelRazi ❤️